PSC introduces new digital system to flush out fake academic certificates in civil service

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Thousands of public servants could soon face fresh scrutiny after the Public Service Commission unveiled a revamped system aimed at detecting forged academic credentials within government institutions.

The move comes amid growing concerns that outdated verification processes have allowed individuals using fake certificates to secure employment and even rise through the ranks in the civil service.

Shift to real-time verification

The Commission is now working with the Commission for University Education and the Kenya National Examinations Council to roll out a modern, integrated platform that will enable instant authentication of academic documents.

Officials say the new system is designed to eliminate delays that have long plagued certificate verification, making it easier to confirm the authenticity of qualifications submitted by job applicants and serving officers.

Speaking before a parliamentary committee, PSC Chairperson Francis Meja acknowledged that the current system has been ineffective in curbing fraud.

He noted that reliance on ageing technology—some of it more than a decade old—has made it difficult to promptly verify certificates, creating loopholes that have been widely exploited.

Loopholes that enabled fraud

For years, weak verification mechanisms have allowed unqualified individuals to enter the public service using falsified academic papers. In some cases, such individuals have gone on to secure promotions and senior positions.

Lawmakers raised concerns over the scale of the problem, questioning why the Commission had not acted sooner to address the issue.

In response, PSC officials maintained that the ongoing reforms are part of a broader effort to restore credibility and transparency in public sector recruitment.

The Commission expressed confidence that the new digital system will significantly reduce cases of document fraud by enabling faster and more reliable checks across institutions.

Staffing challenges slow reforms

At the same time, the Commission revealed that internal capacity constraints have also affected its performance. PSC Chief Executive Officer Paul Famba disclosed that the agency is operating with nearly half of its required workforce.

This staffing gap has limited its ability to effectively monitor recruitment processes and enforce compliance across government departments.

Despite these challenges, the PSC insists that the reforms currently underway will strengthen oversight mechanisms and ensure that only qualified individuals are employed in the civil service.

The new verification system is expected to play a critical role in rebuilding public trust, as the government moves to tighten hiring standards and uphold integrity within its institutions.

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