Kenya Power is grappling with a staffing crisis after 2,234 employees retired over the past five years.
A further 488 staff are expected to exit by June 2026, deepening the workforce gap, raising concerns about the utility’s ability to serve a rapidly expanding customer base.
The utility firm had suspended hiring for six years due to high costs, especially for power purchases and tax pressures but resumed in the year ending June 2023, adding some 363 employees.
Some 1336 staff were recruited between 2024 and June 2025, bringing the total workforce to 10, 582 against a customer base of more than 10 million.
RECRUITMENT
The recruitment in the last two years has seen a rise in salaries and allowances for permanent staff by 8.7 percent to Ksh 19.29 billion, the company’s annual report shows.
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Responding to the concerns raised over its ability to maintain timely services for the millions of customers, KPLC said it had adopted a phased recruitment, especially for technical personnel with a current population of 8994 staff, in efforts to improve on response.
“Due to the high retirement rate, we are implementing a three-year manpower development plan to address the staffing gaps while prioritizing critical skills,” the company said.
