Buying Kenya Power (KPLC) prepaid electricity tokens through M-PESA is one of the fastest and most convenient ways to top up your meter without visiting an agent or shop.
KPLC customers can purchase tokens directly using the official M-PESA Paybill number 888880 and receive their token code instantly via SMS.
Official KPLC Paybill Number
KPLC customers should always use the official Paybill number:
Business Number: 888880
The account number is your 11-digit prepaid meter number.
Using the official Paybill helps customers avoid extra charges, delays and fraud associated with third-party vendors.
See the tokens you will get by using our KPLC tokens Calculator : https://topnews.ke/kplc-token-calculator/
Step-by-Step Guide to Buy KPLC Tokens via M-PESA
1. Open M-PESA
Go to the M-PESA menu on your phone or open the M-PESA App.
2. Select “Lipa na M-PESA”
Choose the Lipa na M-PESA option from the menu.
3. Select “Paybill”
Tap or select Paybill.
4. Enter KPLC Business Number
Enter:
888880
5. Enter Your Meter Number
Input your 11-digit KPLC prepaid meter number as the account number.
6. Enter the Amount
Type the amount you want to purchase.
The minimum token purchase amount is Ksh100.
7. Enter Your M-PESA PIN
Key in your secure M-PESA PIN and confirm the transaction.
8. Wait for Confirmation Messages
You will receive:
- An M-PESA confirmation SMS
- A second SMS from KPLC containing your 20-digit token code
Enter the token code into your prepaid meter to load electricity units.
What to Do If You Don’t Receive Your Token
Sometimes delays may occur due to network traffic or system issues.
If you do not receive the token SMS after a few minutes:
- Dial *977#
- Select Prepaid Services
- Choose Latest Token
You can retrieve your latest token free of charge.
Important Tips When Buying KPLC Tokens
Use the Official Paybill Only
Always use 888880 to avoid scams, unnecessary fees or failed transactions.
Double-Check Your Meter Number
Entering the wrong meter number may send tokens to another account.
Remember M-PESA Charges
Safaricom transaction charges apply depending on the amount sent.
Keep Your Confirmation SMS
Save the token message until the units reflect successfully on your meter.
Why Many Kenyans Prefer Buying Tokens via M-PESA
M-PESA allows customers to buy electricity anytime and from anywhere without queuing at shops or banking halls.
The service is available 24 hours a day and works on both smartphones and basic mobile phones.
