The Social Health Authority (SHA) has made a vital announcement regarding the disbursement of funds aimed at settling medical claims submitted by healthcare providers across the nation.
In a notice released on March 13, SHA CEO Mercy Mwangangi confirmed that the authority has commenced the release of Ksh11.1 billion to settle verified claims under the Social Health Insurance Fund (SHIF).
“Our commitment to enhancing healthcare infrastructure remains unwavering,” Mwangangi stated during the announcement. “We are pleased to begin disbursing these funds today, marking a significant step towards supporting our healthcare facilities.”
Structured disbursement process
Mwangangi clarified that the payment process will not occur in a single transaction but will follow a structured schedule to ensure efficiency. “To facilitate a systematic transfer of funds, we are processing and releasing payments in scheduled batches.
This cycle will continue throughout the week, with the aim of concluding by Thursday, March 19, 2026,” she explained.
Healthcare providers have been reassured that all approved claims will be settled within this timeline. “Every successfully processed SHIF claim will be settled promptly,” Mwangangi added, urging facility administrators to allow adequate time for the payment cycle to complete.
Guidance for healthcare facilities
Mwangangi urged healthcare facility administrators to exercise patience during this disbursement period. She emphasized that normal inter-bank procedures may cause delays in reflecting funds in accounts.
“We kindly request that facility administrators wait until Thursday, March 19, 2026, before raising inquiries about pending payments,” she advised.
In case any facility does not receive payment by the end of the scheduled cycle, SHA has assured that support teams will be available to assist with clarifications and reconciliations starting Friday, March 20, 2026. “Our dedicated teams will be ready to provide necessary support for any outstanding claims,” Mwangangi stated.
Employer responsibilities and employee contributions
In addition to the fund release, SHA has issued a reminder to employers regarding their legal obligations to deduct and remit employee health contributions punctually. The authority highlighted the importance of timely contributions to ensure continuous access to health services under the national scheme.
“Employers are required by law to deduct and remit employee contributions by the 9th day of the following month,” the statement read. “This is essential for workers to benefit from health services.”
SHA also encouraged employees to actively monitor their contribution status and verify that their employers fulfill this obligation. “We urge employees to regularly check their SHA status to confirm that contributions have been deducted and reflected accurately,” the authority added.
Accessing contribution records
To facilitate the verification process, SHA has provided several platforms for individuals to check their contribution status and report any discrepancies.
“Members can access their records through the Afyayangu portal at www.afyayangu.go.ke, the Afyayangu app, by dialing *147#, or via email at eligibility@sha.go.ke,” the statement concluded. “If you notice any irregularities, please report them immediately.”
As the SHA continues to roll out these critical financial disbursements, the focus remains on ensuring that healthcare providers are supported, and employees are encouraged to stay informed about their contributions for the benefit of their health and wellbeing.
