The Social Health Authority (SHA) is Kenya’s new national health insurance system designed to ensure every citizen can access affordable healthcare. It replaces the former NHIF model and introduces a more structured contribution system based on income levels.
Whether employed, self-employed, or unemployed, every Kenyan is expected to register and contribute according to their financial capacity.
Step-by-Step Guide to SHA Registration
*Dial 147# on Your Phone
Start the process by dialing *147#. Follow the prompts provided to begin your registration. This step links your phone number to the system.
Visit the Official Portal
Go to the Afya Yangu platform (afyayangu.go.ke) and click on “Register.” This is where you’ll complete your full profile.
Enter Your ID and Phone Number
Provide your National ID number and active phone number. You will receive a One-Time Password (OTP) for verification, so ensure your phone is accessible.
Create Your PIN/Signature
You’ll be prompted to create a secure digital PIN or signature. This will be used to approve transactions and log into your account.
Completing Your Profile
Once registered, you’ll need to fill in key personal details including your county, sub-county, and ward. This information helps allocate you to the appropriate healthcare network and ensures accurate records.
Means Testing Explained
If you are unemployed or self-employed, you must complete a means test. This process evaluates your financial situation and determines how much you will contribute monthly or annually.
It’s important to answer honestly, as your responses directly affect your premium. Many users have reported unexpected high contributions after incorrect entries, so take your time or seek assistance if needed.
How to Pay Your SHA Premium
After completing registration and means testing, you’ll be assigned a contribution amount. Payments are made via M-PESA using the following details:
- Paybill Number: 200222
- Account Number: Your ID number
Once payment is successful, your SHA account becomes active, allowing you to access healthcare services.
Accessing Healthcare Services
After payment, you are eligible to receive treatment at approved facilities under SHA. Ensure you select a preferred health facility during registration, as this determines where you’ll receive primary care.
You can also add dependants such as your spouse and children to your cover, ensuring your family benefits from the scheme.
Common Challenges and Tips
Many Kenyans have reported issues such as delayed payment reflection, login errors, and difficulties completing means testing. If you experience any of these:
- Double-check your ID as the account number when paying
- Wait a few hours if payment doesn’t reflect immediately
- Try using a different browser or device
- Visit a Huduma Centre for assistance
Final Thoughts
Registering for SHA is a crucial step toward securing healthcare access in Kenya. While the process may seem complex at first, following the correct steps makes it manageable. From registration to payment, each stage ensures you are covered when you need medical care.
As the system continues to evolve, staying informed and completing your registration early will help you avoid last-minute challenges and ensure uninterrupted access to essential health services.
 in Kenya, complete means testing, pay your premium via M-PESA, and access healthcare services step by step.){kind=link}